Norin AI voice automation by Hilvon Solutions
Built for time-sensitive service calls

AI that answers calls and routes work automatically.

Norin handles inbound customer calls, gathers the right details, and triggers the next action — creating a work order, notifying the right person or vendor, or scheduling an appointment.

Designed for real operations. No phone trees. No voicemails. No missed calls when your team is busy or after hours.

What Norin does

Answers calls immediately
Identifies the issue with natural conversation
Creates a work order / service request
Routes to the right person or vendor
Schedules appointments when appropriate
1
Customer calls

Norin answers your business number instantly and starts intake.

2
Norin gathers details

It asks the right follow-ups to capture the issue, urgency, and contact info.

3
Work gets routed

Norin creates a work order and notifies the right person, or schedules service.

Who it’s for

  • Property management and maintenance
  • HVAC, plumbing, electrical, and field service
  • Owner-operators and small teams
  • Any business where calls = work

How it fits

  • Configured to match your workflows
  • Routes requests to your existing team or vendors
  • Works with your current phone number
  • Built and supported by Hilvon Solutions

What changes after Norin

No missed calls

Calls get answered every time — even when your team is busy or after hours.

Faster dispatch

Urgent issues get routed quickly, without voicemail bottlenecks.

Fewer interruptions

Your team stays focused while intake happens in the background.

Better customer experience

Customers get immediate response and clear next steps.

Want to see Norin handle real calls?

Talk to Hilvon Solutions about your industry and how you currently take service requests — we’ll show you how Norin can fit your workflow.